Data Processing & Privacy Policy

Introduction

Storyfiers (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and store your personal data in compliance with the UK General Data Protection Regulation (GDPR).

Information We Collect

We collect and store the following personal information:

• Names
• Email addresses
• Phone numbers
• Business Addresses

This information is collected from potential clients, clients, and subscribers to our newsletter.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our video production services
• To communicate with you regarding your inquiries or projects
• To send you our newsletter and other marketing material if you have subscribed

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: By subscribing to our newsletter, you consent to us using your personal data for this and follow-up marketing purposes.
• Contract: We need to process your data to perform our contractual obligations to you as a client.
• Legitimate Interests: We may process your data to manage our relationship with you as a potential client.

WHO WE SHARE YOUR PERSONAL DATA WITH

We may share your information with our selected third parties for the purposes referred to above. For example:

• Payment Acquiring Services to process your payment;
• Delivery and Courier Companies to supply your order;
• Credit Reference & Fraud Prevention Agencies for credit checking and identity verification;
• Analytics and search engine providers that assist us in the improvement and optimisation of our website and Apps;
• Build and hosting service providers that help us to maintain the software that runs our website. They provide us with reporting statistics, and serve cookies on our behalf to enable any website or Apps personalisation and sign-in functionality. 
• Where you opted in to direct marketing, third party advertisers, affiliate marketing agencies and advertising networks engaged by us to select and serve relevant communications to you on our behalf.

We require all third parties engaged by us to respect the security of your personal data and to treat it in accordance with the law. Such third parties are only allowed to process your personal data in accordance with our instructions, and not for their own purposes.

From time to time, we may ask you if you would like to be contacted by other selected third parties, such as part of a joint promotion or a collaboration. If we do this, we will also provide you with a link to that third party’s privacy policy to help you decide whether or not you wish to be contacted by them. If you do consent to this (by an express opt in), that third party would be the data controller in respect of any activity by them that you have consented to.

Links to Other Organisations

Our website may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link on those websites you will have to review their privacy policies. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookies

What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

How We Use Cookies

We use cookies to:

• Understand how you use our website
• Improve your experience on our website
• Track website usage for analytical purposes

Types of Cookies We Use

• Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Performance Cookies: These cookies collect information about how visitors use a website, such as which pages are most frequently visited. This data is used to improve the website’s performance.
• Functionality Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Managing Cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of our website features, you may not be able to store your preferences, and some of our pages might not display properly.

You can learn more about cookies and the following third-party websites:

• AllAboutCookies: http://www.allaboutcookies.org/
• Network Advertising Initiative: http://www.networkadvertising.org/

Data Storage and Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access your personal data
• The right to correct any inaccurate personal data
• The right to request the deletion of your personal data
• The right to restrict the processing of your personal data
• The right to data portability
• The right to object to the processing of your personal data

To exercise any of these rights, please contact us at [email protected]

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

[email protected]

Last updated: 03/07/2024